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Richmond Utilities Water Quality Report & 24/7 Online Customer Billing Portal
Public Services Verified 2026-11-05
Published 2026-10-01•Source: Richmond Utilities / City of Richmond

Richmond Utilities Water Quality Report & 24/7 Online Customer Billing Portal

Richmond Water, Gas & Sewer confirms full compliance with federal and state drinking water standards and provides online account management for municipal utility customers.

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Richmond Water, Gas & Sewer (Richmond Utilities) has published its annual Consumer Confidence Water Quality Report, verifying that Richmond's municipal water supply meets or exceeds all Kentucky Division of Water and U.S. EPA drinking water standards.

Residential and commercial utility customers can pay water, natural gas, and sanitary sewer bills online 24/7, enroll in automatic bank draft, or visit the customer service office at 300 Hallie Irvine Street in Downtown Richmond.

For utility service questions, leak reporting, or billing assistance, residents can contact Richmond Utilities directly at (859) 623-2323.

Official Source Verification

Verified against Richmond Utilities / City of Richmond on 2026-11-05.

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